Responsible Gaming

Our Commitment to Safe Gaming

At Ashdown Care Home, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if they believe their gaming has become problematic.

Age Verification

All players must be 18 years of age or older to participate in any gaming activities on our site. We take age verification seriously and comply with all UK Gambling Commission regulations. If you are under the legal gambling age, please do not attempt to register or play.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs in yourself or someone you know, please seek help immediately:

• Gambling more than intended or for longer periods
• Constantly thinking about gambling or past gaming sessions
• Chasing losses by gambling with more money to recover losses
• Hiding gambling activity or lying about the amount spent
• Neglecting family, friends, work, or education due to gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to fund gambling
• Feeling irritable or anxious when unable to gamble
• Failed attempts to reduce or stop gambling
• Risking important relationships or opportunities due to gambling

Self-Help Tools & Responsible Gaming Features

We provide several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from our site if you feel you need a break
• Session Limits: Set a time limit for each gaming session

To access these tools, please visit your account settings or contact our customer support team.

Support Organizations & Resources

If you are struggling with problem gambling, confidential help and support are available from the following organisations:

United Kingdom

• GamCare – Free, confidential support and counselling for problem gamblers and their families.
  www.gamcare.org.uk | Helpline: 0808 8020 133 (free, 24/7)
• GamStop – The National Self-Exclusion Scheme for online gambling in Great Britain. Register to self-exclude from all licensed operators.
  www.gamstop.co.uk
• Gamblers Anonymous – Free peer support meetings for those with gambling problems.
  www.gamblersanonymous.org.uk

International Support Resources

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org | National Problem Gambling Helpline: 1-800-522-4700 (24/7)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

If You Need Help

If you believe you have a problem with gambling, please reach out for support today. There is no shame in seeking help – trained professionals are available to assist you in confidence. Whether you contact GamCare, GamStop, Gamblers Anonymous, or another support organisation, taking the first step is the most important one.

Remember: Help is available, and recovery is possible.